Complaints protocol

If you were dissatisfied with a product or service, we are sorry to hear that this has happened to you. You can send us an email to info@todoenbelleza.es giving us all the details of your experience so that we can compensate you.

At “Todo en Belleza”, our primary commitment is to provide you with an exceptional aesthetic experience. We value your opinion and we are here to listen to you. We believe in transparency and continuous improvement, so we invite you to share any concerns, suggestions or comments you have about our services.

Your Voice Matters:

We understand that every customer is unique, and your satisfaction is our priority. If at any time you feel we can improve or if you have any suggestions to make your experience even better, we want to hear from you. At “Todo en Belleza”, every comment is an opportunity to grow and improve our services.

Comments Process:

Complaints and Grievances: If at any time you have been dissatisfied with any aspect of our service, we invite you to share your concerns. Our customer service team is here to listen to you, understand your concerns and work with you to find a satisfactory solution.

Suggestions and Improvements: We value your suggestions for constant improvement. If you have ideas to enrich our services, implement new techniques or any other suggestions, we would be delighted to receive them. Your creativity and perspective are valuable to us.

How to Communicate: You can provide us with feedback through our online form dedicated to receiving complaints and suggestions. In addition, our customer service team is available to help you in person or by phone during clinic hours.

Response Commitment:

We are committed to reviewing each comment thoroughly and responding within a reasonable timeframe. Your feedback guides us on our journey to excellence and helps us provide services that exceed your expectations.

At “Todo en Belleza”, we are here for you every step of your aesthetic journey. Your trust and satisfaction are paramount to us, and we sincerely appreciate your contribution to making Todo en Belleza the best beauty and wellness space.

Thank you for choosing us. We look forward to continuing to improve and grow with you.

Welcome to the experience “Todo en Belleza”!

Address

Calle Luchana, 25
28010 Madrid
España

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    Todo en Belleza con Cuca Miquel

    Calle Luchana, 25, 28010 Madrid

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