{"id":20426,"date":"2023-12-26T18:02:55","date_gmt":"2023-12-26T18:02:55","guid":{"rendered":"https:\/\/www.todoenbelleza.es\/?page_id=20426"},"modified":"2023-12-27T17:50:42","modified_gmt":"2023-12-27T17:50:42","slug":"protocolo-de-quejas","status":"publish","type":"page","link":"https:\/\/www.todoenbelleza.es\/en\/protocolo-de-quejas\/","title":{"rendered":"Complaints protocol"},"content":{"rendered":"

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Complaints protocol<\/h1>\n

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If you were dissatisfied with a product or service, we are sorry to hear that this has happened to you. You can send us an email to\u00a0<\/span>info@todoenbelleza.es<\/span><\/a>\u00a0giving us all the details of your experience so that we can compensate you.<\/span><\/span><\/p>\n
<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/blockquote>\n

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At “Todo en Belleza”<\/span>, our primary commitment is to provide you with an exceptional aesthetic experience. We value your opinion and we are here to listen to you. We believe in transparency and continuous improvement, so we invite you to share any concerns, suggestions or comments you have about our services.<\/h2>\n

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Your Voice Matters:<\/strong><\/span><\/p>\n

We understand that every customer is unique, and your satisfaction is our priority. If at any time you feel we can improve or if you have any suggestions to make your experience even better, we want to hear from you. At “Todo en Belleza”<\/strong><\/span>, every comment is an opportunity to grow and improve our services.<\/p>\n

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Comments Process:<\/strong><\/span><\/h3>\n

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Complaints and Grievances:<\/strong><\/span>\u00a0<\/span>If at any time you have been dissatisfied with any aspect of our service, we invite you to share your concerns. Our customer service team is here to listen to you, understand your concerns and work with you to find a satisfactory solution.<\/p>\n

Suggestions and Improvements:<\/strong><\/span>\u00a0We value your suggestions for constant improvement. If you have ideas to enrich our services, implement new techniques or any other suggestions, we would be delighted to receive them. Your creativity and perspective are valuable to us.<\/p>\n

How to Communicate: <\/strong><\/span>You can provide us with feedback through our online form dedicated to receiving complaints and suggestions. In addition, our customer service team is available to help you in person or by phone during clinic hours.<\/p>\n<\/div>\n

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Response Commitment:<\/strong><\/span><\/h2>\n

We are committed to reviewing each comment thoroughly and responding within a reasonable timeframe. Your feedback guides us on our journey to excellence and helps us provide services that exceed your expectations.<\/p>\n

At “Todo en Belleza”<\/strong><\/span>, we are here for you every step of your aesthetic journey. Your trust and satisfaction are paramount to us, and we sincerely appreciate your contribution to making Todo en Belleza the best beauty and wellness space.<\/p>\n

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Thank you for choosing us. We look forward to continuing to improve and grow with you.<\/h2>\n

Welcome to the experience “Todo en Belleza”<\/span>!<\/h2>\n

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Calle Luchana, 25
28010 Madrid
Espa\u00f1a<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Email” content_max_width=”1100px” admin_label=”Address” _builder_version=”4.21.0″ header_font=”|600|||||||” header_font_size=”22px” header_line_height=”1.8em” body_font=”||||||||” body_font_size=”16px” body_line_height=”1.8em” animation_direction=”left” global_colors_info=”{}”]<\/p>\n

info@todoenbelleza.es<\/a><\/p>\n

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+34 91 883 44 55<\/a>
+34 679 379 253<\/a><\/p>\n

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Fill in the form<\/h2>\n

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Calle Luchana, 25, 28010 Madrid<\/p>\n

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Protocolo de quejas Si quedaste inconforme con alg\u00fan producto o servicio, lamentamos que eso te haya sucedido. Puedes enviarnos un mail a\u00a0info@todoenbelleza.es\u00a0brind\u00e1ndonos todos los detalles de tu experiencia para que podamos compensarlo. En “Todo en Belleza”, nuestro compromiso principal es brindarte una experiencia est\u00e9tica excepcional. Valoramos tu opini\u00f3n y estamos aqu\u00ed para escucharte. 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Est\u00e1 es nuestra informaci\u00f3n de contacto. <\/p>\r\n[\/fusion_text][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" top_margin=\"30px\" alignment=\"center\" \/][fusion_builder_row_inner][fusion_builder_column_inner type=\"1_2\" type=\"1_2\" layout=\"2_5\" spacing=\"\" center_content=\"no\" hover_type=\"none\" link=\"\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" border_color=\"\" border_style=\"solid\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_position=\"all\" border_sizes_top=\"0px\" border_sizes_bottom=\"0px\" border_sizes_left=\"0px\" border_sizes_right=\"0px\" first=\"true\"][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" class=\"\" id=\"\"]\r\n

Madrid<\/strong><\/span><\/p>\r\n[\/fusion_text][fusion_checklist iconcolor=\"#5d5f64\" circle=\"no\" size=\"16px\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\"][fusion_li_item icon=\"fa-map-marker-alt fas\"]\r\n

Calle Castell\u00f3, 14<\/p>\r\n[\/fusion_li_item][fusion_li_item icon=\"fa-phone fas\"]\r\n

+34 91 883 44 55<\/p>\r\n[\/fusion_li_item][fusion_li_item icon=\"fa-envelope fas\"]info@todoenbelleza.es<\/a>[\/fusion_li_item][\/fusion_checklist][\/fusion_builder_column_inner][\/fusion_builder_row_inner][\/fusion_builder_column][fusion_builder_column type=\"2_3\" type=\"2_3\" layout=\"1_2\" spacing=\"7%\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" hover_type=\"none\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"\" margin_bottom=\"\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" border_sizes_top=\"0px\" border_sizes_bottom=\"0px\" border_sizes_left=\"0px\" border_sizes_right=\"0px\" first=\"false\" spacing_left=\"3.5%\"][fusion_title margin_top=\"\" margin_bottom=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" size=\"2\" content_align=\"left\" style_type=\"default\" sep_color=\"\"]\u00bfEn que podemos ayudarte?[\/fusion_title][fusion_text columns=\"\" column_min_width=\"\" column_spacing=\"\" rule_style=\"default\" rule_size=\"\" rule_color=\"\" class=\"\" id=\"\"]\r\n

Solicita informaci\u00f3n o un presupuesto rellenando la informaci\u00f3n del siguiente formulario. <\/p>\r\n[\/fusion_text][contact-form-7 id=\"226\" \/][fusion_separator style_type=\"none\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" top_margin=\"30px\" alignment=\"center\" \/][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container][fusion_builder_container background_color=\"\" background_image=\"\" background_parallax=\"none\" enable_mobile=\"no\" parallax_speed=\"0.3\" background_repeat=\"no-repeat\" background_position=\"left top\" video_url=\"\" video_aspect_ratio=\"16:9\" video_webm=\"\" video_mp4=\"\" video_ogv=\"\" video_preview_image=\"\" overlay_color=\"\" video_mute=\"yes\" video_loop=\"yes\" fade=\"no\" border_size=\"0px\" border_color=\"\" border_style=\"solid\" padding_top=\"0\" padding_bottom=\"0\" padding_left=\"0\" padding_right=\"0\" hundred_percent=\"yes\" equal_height_columns=\"yes\" hide_on_mobile=\"no\" menu_anchor=\"\" class=\"\" id=\"\" admin_label=\"Map\" admin_toggled=\"no\"][fusion_builder_row][fusion_builder_column type=\"1_1\" type=\"1_1\" layout=\"1_1\" spacing=\"yes\" center_content=\"no\" link=\"\" target=\"_self\" min_height=\"none\" hide_on_mobile=\"no\" class=\"\" id=\"\" background_color=\"\" background_image=\"\" background_position=\"left top\" undefined=\"\" background_repeat=\"no-repeat\" hover_type=\"none\" border_size=\"\" border_color=\"\" border_style=\"solid\" border_position=\"all\" padding_top=\"\" padding_right=\"\" padding_bottom=\"\" padding_left=\"\" margin_top=\"0px\" margin_bottom=\"0px\" animation_type=\"\" animation_direction=\"left\" animation_speed=\"0.3\" animation_offset=\"\" last=\"true\" first=\"true\"][fusion_map api_type=\"embed\" embed_address=\"Todo en Belleza Castell\u00f3, 14 Madrid\" embed_map_type=\"roadmap\" address=\"Calle castell\u00f3, 14 Madrid\" type=\"hybrid\" width=\"100%\" height=\"450px\" zoom=\"19\" scrollwheel=\"no\" scale=\"yes\" zoom_pancontrol=\"yes\" animation=\"yes\" popup=\"no\" map_style=\"custom\" overlay_color=\"#b9afa1\" static_map_color=\"\" infobox_content=\"\" infobox=\"default\" infobox_text_color=\"\" infobox_background_color=\"\" icon=\"https:\/\/www.todoenbelleza.es\/wp-content\/uploads\/2016\/08\/avada-spa-custom-marker.png\" icon_static=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" class=\"\" id=\"\" \/][\/fusion_builder_column][\/fusion_builder_row][\/fusion_builder_container]","_et_gb_content_width":"","_joinchat":[]},"tratamientos":[],"genre":[],"yoast_head":"\nContacta con Todo en Belleza. 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